Effective Date: September 6, 2025
Welcome to ExploreCostaRica.org (“we,” “our,” or “us”). We respect your privacy and are dedicated to protecting your personal data. This Privacy Policy describes our practices regarding the collection, use, and protection of information when you use our website and travel services.
Information Collection
Personal Information You Provide
When you interact with our platform, we may collect:
- Full name and contact details
- Email address and phone number
- Travel preferences and interests
- Booking and reservation details
- Feedback and correspondence with our team
Automatically Collected Data
Our website automatically gathers:
- Device and browser specifications
- IP address and geographic location
- Website navigation patterns
- Session duration and page interactions
- Referral sources and search terms
Cookies and Tracking
We utilize cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website performance and user behavior
- Provide personalized content recommendations
- Enable social media features and integrations
Data Usage
We process your information to:
- Deliver and enhance our Costa Rica travel services
- Customize your browsing experience
- Communicate important updates and promotional offers
- Process bookings and handle customer support
- Conduct research to improve our platform
- Ensure website security and prevent fraud
- Meet regulatory and legal requirements
Information Sharing
Authorized Third Parties
We may share data with:
- Local tour operators and activity providers in Costa Rica
- Merchandise suppliers and shipping companies
- Payment processors for secure transactions (tours, products, digital content)
- Email marketing platforms for newsletters and promotional content
- Analytics services to understand user engagement
- Cloud storage providers for digital product delivery
- Legal authorities when required by applicable law
Data Protection Commitment
We never sell your personal information to unauthorized parties or use it for purposes unrelated to our travel services, tours, merchandise, or digital products.
Security Measures
We employ industry-standard security protocols including:
- Encrypted data transmission (SSL/TLS)
- Secure server infrastructure
- Regular security audits and monitoring
- Restricted access to personal information
- Employee training on data protection
While we strive for maximum security, no online system is completely immune to security risks.
Your Privacy Rights
Depending on your location, you may be entitled to:
- Request access to your stored personal data
- Update or correct inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing
- Receive a copy of your data in portable format
- Object to certain types of data processing
To exercise these rights, contact us using the details provided below.
Cookie Management
You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit website functionality and personalization features.
External Websites
Our site contains links to partner websites and third-party services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.
Age Restrictions
Our services are intended for users 18 years and older. We do not knowingly collect information from minors under 18. If we discover we have collected such information, we will promptly delete it.
International Data Transfers
As a Costa Rica-focused travel platform, we may transfer data internationally to provide our services. We ensure appropriate safeguards are in place to protect your information during such transfers.
Policy Updates
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated through our website or direct notification. Continued use of our services indicates acceptance of any modifications.
Contact Information
For privacy-related questions, concerns, or requests, please reach out to us:
Email: info@h1100.dev
Technical Support: info@h1100.dev
Mailing Address: ExploreCostaRica.org Privacy Team
Costa Rica
Consent
By using ExploreCostaRica.org, you acknowledge that you have read, understood, and agree to this Privacy Policy and our data handling practices.
This Privacy Policy was last updated on September 6, 2025
